PRIVACY POLICY

Last updated: May 18, 2026

1. Introduction

K-Egg ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

2. Information We Collect

We collect the following types of information:

• Account information: Username, mobile number, and password when you register.
• Order information: Name, phone number, email address, pickup schedule, and order details when you place an order.
• Payment information: GCash receipt screenshots for payment verification. We do not store full payment credentials.
• Usage data: Browser type, pages visited, and interaction data collected automatically through your use of the website.

3. How We Use Your Information

• To process and fulfill your orders
• To send order confirmations and updates
• To manage your account and provide customer support
• To improve our website and services
• To send promotional offers (only with your consent)
• To comply with legal obligations

4. Data Storage

Your data is stored securely in our MongoDB database. Passwords are encrypted using industry-standard bcrypt hashing and are never stored in plain text. We take reasonable technical and organizational measures to protect your data from unauthorized access.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With service providers who assist in operating our website (e.g., hosting, database services)
• When required by law or to protect our legal rights
• With your explicit consent

6. Cookies and Local Storage

Our website uses browser localStorage to store your cart items, session data, and preferences. This data stays on your device and is not transmitted to our servers unless you place an order. You can clear this data at any time through your browser settings.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at keggmaysanvalenzuela24@gmail.com.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party platforms such as Facebook, Instagram, TikTok, and FoodPanda. We are not responsible for the privacy practices of these platforms. We encourage you to review their respective privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

• 📍 Maysan, Valenzuela City, Metro Manila
• 📞 0954 269 8006
• ✉️ keggmaysanvalenzuela24@gmail.com